TERMS & CONDITIONS AGREEMENT

Last updated: June 4th, 2026

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Fermion AI Apps Corp. welcomes you. We invite you to access and use our Website under these Terms and Conditions. Please read these terms carefully before using our Website and/or Application. 

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This Terms and Conditions Agreement discloses the Terms and Conditions of www.chatmx.io (the “Website”) and the mobile and desktop application, ChatMX (the “Application”) owned by Fermion AI Apps Corp, a Company in the Province of Ontario (the “Company”). By accessing or using our Website and/or Application, you hereby agree to be bound by the Terms and Conditions incorporated herein and to our Privacy Policy. If you do not expressly agree to all of the Terms and Conditions outlined herein, then please do not access or use our Website. By using this Website, you represent that you are at least eighteen [18] years old and have the requisite mental capacity to be bound by the Terms and Conditions of this Agreement. For users under the age of eighteen [18], the Website and the Application may only be used with parental or other legal guardian consent to the Terms and Conditions along with guidance while using the Website and/or Application.

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The material appearing on this Website is provided as information about the Company’s mobile and desktop application, promotional marketing and digital products. The owner of this Website and/or Application, and its directors, agents, employees, and affiliates assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on, or material linked to, this Website.

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1. ACCEPTANCE OF TERMS

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1.1 The following Terms and Conditions form a legally binding agreement that governs the relationship between the Company and its users, as well as anyone who interacts with the Company, its Website, its Application, subsidiaries and affiliates. Your access to and use of this Website signifies your acceptance and agreement to the Terms and Conditions.

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2. LANGUAGE

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2.1 The following terminology applies to these Terms and Conditions and Privacy Policy: “Client”, “User” “You” and “Your” refers to you, the person using this Website and/or Application. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to the Company.“Party”, “Parties”, or “Us”, refer to both the Client and the Company. Any use of the above terminology or other words in the singular, plural, capitalization, and or he/she/they, are taken as interchangeable and therefore referring to the same.

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3. FOR INFORMATIONAL PURPOSES ONLY

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3.1 Any and all information by or on this Website and/or Application is provided for promotional or informational purposes only and is not to be relied upon as a professional opinion whatsoever. This includes all digital content, including but not exhaustive of, email, newsletters, webinars, lead generation content, all social media and other content, whether or not they are available for purchase, as resources, or educational and/or informational use only.  

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3.2 All aforementioned content does not constitute professional advice and is not guaranteed to be accurate, complete, reliable, current or error-free. By using this Website and/or Application, you accept and agree that following any information or recommendations provided therein and all channels of digital content is at your own risk.

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4. THIRD PARTY PLATFORMS

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4.1 The Application may offer integrations with select third-party platforms. By enabling these integrations, the User authorizes ChatMX to facilitate the import and export of User Data between the Application and the designated third-party platform for the purpose of providing the Services.

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4.2 To enable specific functionalities, the User may be required to provide login credentials or API keys. The User grants ChatMX the authority to access, retrieve, and process information from these third-party accounts as directed by the User’s configuration of the Application.

4.3 The User is solely responsible for maintaining active, good-standing accounts with any third-party providers and for complying with their respective terms of service and privacy policies. ChatMX’s access to these platforms is granted exclusively as an agent of the User.

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4.4 ChatMX exercises no control over, and assumes no liability for, the performance, security, or data processing practices of any third-party platform. This includes any beta or pre-release features offered by such platforms. ChatMX does not guarantee the continued availability of any integration and reserves the right to suspend or discontinue third-party support at any time, with or without notice, without incurring any obligation or liability to the User.

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5. THIRD PARTY APPS

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5.1 The User represents and warrants that it has reviewed and accepted the terms of service for all third-party applications integrated with the Application. The User further warrants that it has established, or expressly authorized ChatMX to establish on its behalf, all necessary accounts with third-party providers in full compliance with the terms governing such accounts.

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5.2 ChatMX assumes no responsibility or liability for the performance, availability, or security of any third-party application. Each third-party provider remains solely responsible for the functionality of its software, the integrity of its client applications, and any data processing conducted within its own environment.

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6. COPYRIGHT

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6.1 All content, designs, and materials developed by the Company and featured on the Website or Application are the exclusive property of the Company and are protected by international copyright and intellectual property laws. The Company asserts full ownership over these original works; the absence of a formal copyright symbol or registration mark does not waive the Company’s ownership rights or the legal protection afforded to such materials.

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7. LICENSE OF INTELLECTUAL PROPERTY

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7.1 Unless otherwise specified, the Company and/or its licensors hold the property rights to all materials on the Website and/or Application, including digital products sold or downloaded through the Website and/or Application, and any materials on the Company’s social media platforms. All intellectual property rights are reserved. If downloadable materials are available on the Website and/or Application, permission is granted to download for personal, non-commercial transitory viewing only.

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7.2 This is the grant of a license, not a transfer of title. Under this License the User may access the Website and/or Application for personal use, but the User may not:

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1. Modify, copy, republish, reproduce, or redistribute the Website and/or Application materials;
2. Use the Website and/or Application materials for any commercial purpose, including but not limited to: sell, rent, sub-license, or use for any public display (commercial or non-commercial);
3. Transfer the Website and/or Application materials to another person or ‘mirror’ the materials on any other server.

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7.3 If such behaviour is discovered or suspected, this license shall automatically terminate if confirmed as a violation of any of these restrictions. The Company reserves the right to immediately revoke your access to the Website and/or Application, as well as any digital products or materials you may have purchased, without refund, and reserves the right to prosecute any actionable infringement or misuse to the full extent of the law. Upon terminating your viewing of these materials or upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

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7.4 The Company reserves the right to request the removal of any links to our Website and/or Application. You accept to immediately remove such links upon request.

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7.5 Any requests for written permission to use any content posted on this Website and/or Application must be expressly made before you use any such content, and may be made by sending an email with your written request to: support@fermionaigroup.com. 

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8. LIMITED LICENSE TO YOU FOR USE OF PRODUCTS OR DOWNLOADS

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8.1 By purchasing a subscription or downloading materials from the Website or Application, the User is granted access to the proprietary content, data, and information provided by the Company. This access includes any supplemental materials or content shared by the Company through the Application’s interface. This access constitutes a limited, revocable, and non-transferable license. The User is authorized to utilize the provided information exclusively for their own internal personal or business purposes as expressly permitted by these Terms. This license does not grant the User any ownership interest in the content and may be revoked by the Company at its discretion upon a breach of this Agreement.

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8.2 As a “Licensee,” the User agrees not to: (i) copy, edit, distribute, duplicate, or otherwise misuse any information obtained through the subscription or downloaded from the Company without the Company’s written consent; (ii) post, distribute, share, copy, or otherwise use any portion of the program or its consent, without the company’s written consent, recognizing that such action may constitute infringement and may lead to legal action; or (iii) share purchased materials, information, content, or information with others who have not purchased them. 

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8.3 The User acknowledges that any such actions, including but not limited to those outlined above, will likely constitute infringement, theft of intellectual property, and a violation of this Agreement and applicable laws.

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9. LINK TO THIRD-PARTY WEBSITES

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9.1 The Website and Application may contain links to third-party websites or resources that are not maintained by or affiliated with the Company. These external sites and their contents are beyond the Company’s control. The Company assumes no responsibility for the accuracy, legality, or reliability of any content contained in linked websites, nor for any losses or damages arising from your use of such resources.

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9.2 You acknowledge and agree that the Company is not responsible for the availability of external links, resources, or content. The inclusion of any link does not imply endorsement, sponsorship, or a recommendation by the Company of the third-party’s products, services, or advertising. The Company accepts no liability, directly or indirectly, for any errors, omissions, or damages resulting from your interaction with third-party platforms.

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9.3 Links are provided solely for your convenience to enhance your experience with the Application, facilitate social media connectivity, and enable transactional processing. Your use of third-party websites is governed by the respective terms and privacy policies of those providers.

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10. MARKETING

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10.1 Prospective Users may receive email communication from the Company inviting the prospective User to receive a free demo of the Company’s chat interface product. The User understands that acceptance and participation in the demo is strictly voluntary. The User reserves the right to opt-out of these marketing transmissions at any time, without penalty, through non-response, a response declining the invitation or by submitting a formal withdrawal request to support@fermionaigroup.com. Upon receipt of such a request, the Company shall promptly remove the User from all active marketing distribution lists in accordance with applicable data privacy regulations.

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11. SOCIAL MEDIA GUIDELINES

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11.1 The terms herein further extend to the application and use of social media platforms, and any reviews or comments related to your use of the chatbot interface, subscription or information provided by the Website and/or Application. The Company requests you adhere to the following guidelines:

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1. The Company reserves the right to remove, block, or delete any comments that may be construed as bullying, name-calling, offensive language, or otherwise contrary to the Website and/or Application's intended goals of positivity, education, and encouragement.
2. By using any social media platform, you verify that all information submitted is accurate and factual. Negative comments or complaints posted by you may be construed as claims about the Company and may be subject to legal claims.  
3. You further agree to privately contact the Company with any concerns or suggestions prior to, and in replacement of, posting publicly.

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12. FEEDBACK, COMMENTS AND TESTIMONIALS

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12.1 With your prior consent, you agree that the Company may use your feedback whether provided in emails, submissions, comments, discussions on the subscription and/or digital product-related forums, calls, or otherwise, for marketing or promotional purposes related to the Company and its digital products. You understand that any comments posted on this Website and/or Application or on our social media channels represent the views and opinions of the individual who made them, not those of the Company. The Company reserves the right to comment, edit, or delete any comment or posts made on this Website, Application or on social media channels.

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12.2 For the purposes of this section, feedback refers to any comments, questions, suggestions, reviews and other related input to any product offered by ChatMX, non inclusive of User data. 

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12.3 The Website, Application and its associated social media platforms may feature testimonials from previous clients or customers of our chatbot interface. These testimonials are intended to provide readers with comments, feedback, and information based on others’ experiences with our chatbot interface and/or subscription. All testimonials are from actual clients, sharing their real, honest opinions and results from their use of the Website and/or Application. These testimonials are not to be considered as a guarantee for all Users to expect the same or similar results, nor do these testimonials guarantee the same or similar results. 

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13. SHARED INFORMATION NOT CONFIDENTIAL OR PRIVILEGED

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13.1 Any information you provide or share with us, directly or indirectly, by use of this Website and/or Application will not be treated as confidential or privileged. The User is solely responsible for any personal and sensitive information entered into the Website and/or Application. The Company does not guarantee that any such information will be treated as confidential or otherwise exempt from use in system training, analysis, or improvement of the Website and/or Application. 

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14. PURCHASE POLICY

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14.1 If you purchase a subscription, digital product, or additional license through the Website or Application, you may be required to enter into one or more separate agreements with the Company (such as a Data Processing Agreement or a Professional Services Agreement). In such cases, your purchase and use of the Application will be subject to both these Terms and the conditions outlined in those specific accompanying agreements. In the event of a direct conflict between these Terms and a supplemental agreement, the terms of the supplemental agreement shall prevail regarding that specific purchase.

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15. REFUNDS

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15.1 Except as otherwise explicitly provided herein, all sales of digital products and subscriptions made on or through the Website and/or Application are final and non-refundable. Notwithstanding the foregoing, upon the automatic renewal of a Subscription Term, the User may elect to cancel the subscription and request a refund via the Application within fourteen [14] days of the renewal billing date. Any such request will result in the immediate cancellation of the subscription and termination of access to the services. The User hereby accepts these terms and waives any and all claims, actions, or demands against the Company in connection with this refund policy.

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15.2 Following a valid cancellation, the User shall retain access to the application and its functionalities until the precise conclusion of their current, paid-in-full billing cycle (the "Termination Date"). No partial refunds or credits will be provided for any unused days remaining between the date of cancellation and the Termination Date. Upon reaching the Termination Date, the User’s access to the application will be automatically terminated, and the Company reserves the right to purge any data associated with the account in accordance with the Data Retention sections of the Data Processing Agreement.

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15.3 Any attempt to dispute a valid charge or initiate a chargeback through a bank is a breach of this Agreement. The Company reserves the right to provide this policy to financial institutions as proof of the User's agreement to these non-refundable terms. The Company may suspend access immediately and pursue any outstanding balances, including administrative costs incurred during a dispute.

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16. RESULTS NOT GUARANTEED

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16.1 The Company may share testimonials or successful case studies highlighting outcomes achieved by other users of the Application. These examples are illustrative only and do not constitute a promise, representation, or guarantee, whether express or implied, that you will achieve similar results or any specific outcome.By utilizing the Application and its chatbot interface, you acknowledge and accept that you are solely responsible for your own progress, business decisions, and results. The Company does not warrant or guarantee that the use of its tools, AI-generated insights, strategies, or recommendations will lead to any specific professional, financial, or legal result. Nothing within the Application or the chatbot interface shall be construed as a promise, warranty, or guarantee of accuracy or success. The Application is a tool provided for your convenience, and any reliance upon the outputs of the chatbot is at your own risk.

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17. MODIFICATIONS AND CHANGES

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17.1 The Company reserves the right, at our sole discretion, to modify, replace or revise the terms herein at any time, without notice. The Company further reserves the right to modify, suspend, or discontinue, whether temporarily or permanently, the chatbot interface (or any part thereof) for any reason without notice. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website and/or Application after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop use of the Website and/or Application.

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18. LIMITATION OF LIABILITY

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18.1 The Company and its affiliates shall not be liable for any damages arising from the use of or inability to access the materials or content on the Application. This includes, without limitation, damages due to loss of data, loss of profit, business interruptions, modifications, interruptions, suspensions, or discontinuances, even if the Company has been notified of the possibility of such damage.

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18.2 You agree to protect and defend the Company against all claims that may be considered libellous, obscene, criminal, infringing on the rights of third-party rights, or otherwise violating applicable laws.

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18.3 Your decision to visit our Website and/or Application, use the information contained therein, and purchase products we offer is entirely voluntary. You understand that the Company is not responsible for any harm or damage caused to you or your business resulting from direct or indirect use of materials or content contained on the Website and/or Application. You agree to hold the Company harmless from any damages arising from your use of the content, or chatbot interface provided on the Website and/or Application or distributed through email, and you agree not to make any claims against the Company in connection with such use.

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19. INDEMNIFICATION

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19.1 You agree to indemnify, defend, and hold harmless the Company, its affiliates, partners, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees), that may arise from or relate to: (a) your use of the Website and/or Application, (b) your violation of the terms herein, (c) your violation of any third-party rights, including intellectual property rights, or (d) any unlawful negligence conducted by you. 

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19.2 This indemnification shall survive the termination or expiration of these terms and your use of the Website and/or Application.

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20. RELEASE OF CLAIMS

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20.1 Release of Claims: You acknowledge that this release is a complete and unconditional release of all liability to the fullest extent permitted by law, and you voluntarily give up any right you may have to bring legal action against the Company for any losses or damages arising from your use of the Website and/or Application, whether known now or discovered in the future.  

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21. SEVERABILITY

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21.1 If any provision of these terms shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of the Terms and Conditions is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

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22.  GOVERNING LAW

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22.1 Any claim relating to the Website and/or Application shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.

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23.  ENTIRE AGREEMENT

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23.1 The Terms and Conditions and any other legal notices, policies and guidelines of the Company linked to these Terms and Conditions or contained on this Website and/or Application constitute the entire Agreement between you and the Company relating to your use of this Website and/or Application and supersede any prior understandings of the Parties regarding such subject matter. This Agreement may not be amended or modified except by the Company.

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24.  CONTACT

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24.1 If you have any questions about these Terms, please contact us at: support@fermionaigroup.com.